Refund

Refund Policy

Use this guide from gcioutdoor to review returns, exchanges, and refunds. This page applies specifically to rockingcampchair.shop.

What gcioutdoor customers should know about order problems
For purchases made through rockingcampchair.shop, gcioutdoor applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at gcioutdoor to exceptions
Customers using rockingcampchair.shop can rely on the following gcioutdoor guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

gcioutdoor: starting a request
The following starting a request guidance applies to the gcioutdoor storefront at rockingcampchair.shop. To start a return or exchange, contact us at Support@rockingcampchair.shop before sending the item. Once the request is approved, gcioutdoor will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How gcioutdoor handles refund timing
The following refund timing guidance applies to the gcioutdoor storefront at rockingcampchair.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How gcioutdoor handles support
Customers using rockingcampchair.shop can rely on the following gcioutdoor guidance about support. For return or exchange assistance, contact Support@rockingcampchair.shop or 347-641-7616.

gcioutdoor: eligibility
This eligibility section covers orders and visits through rockingcampchair.shop for gcioutdoor. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

gcioutdoor: condition of returns
For gcioutdoor customers at rockingcampchair.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: gcioutdoor
Brand name: gcioutdoor
Email: Support@rockingcampchair.shop
Phone: 347-641-7616
Physical address: 3805 Shay Rd, Naples, New York, 14512, United States